Video Downloads – A Check List

  1. Make sure your device has enough capacity; our videos are big files, ranging from 1 GB to 5 GB
  2. Never try to watch as the file downloads: it is not streaming video.  Wait until the download is complete and saved to a folder of your choosing – then you can watch it a million times if you wish.
  3. If you are using wi-fi (and who doesn’t these days) make sure you have a strong and steady connection.  If the signal drops out for whatever reason the download will fail.
  4. Make sure your device is functioning properly, and not set to time out after a certain period.
  5. Finally, make sure there isn’t a block on file sizes.

If all else fails, email tina@gmv.com.au with detailed information.